800-862-5965 [email protected]

What is your uptime, guarantee, or SLA?

We always strive for 100% uptime. By uptime, we are measuring the data center having power and internet connectivity. Individual machines may see different uptimes when considering software updates, reboots, and occasional hardware/software issues. We have a track...

Do you support IPv6?

Yes, we have multiple native IPv6 peers to the internet at both MKE1 and PHX1. Currently IPv6 is available for customers on our Core and Enterprise colocation plans along with dedicated server customers that are not using our Cisco firewall service. To request an IPv6...

Do I get a static IPv4 address?

Yes. Each Mac mini has it’s own static publicly accessible IP (IPv4) address. Additional IPv4 addresses are available for $1.99 each per month.

What if I just wanted to try it out?

We offer 24 hour demo periods to potential customers to allow them to test out the service prior to signing up. Enter your details in the Test Drive form at www.macminivault.com/try and we’d be glad to get a demo setup for...

Do you offer SSL certificates?

We offer SSL certificates for $39.95/year. Open a support ticket to begin the process, we can assist with the CSR generation and installation of the certificates.
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