800-862-5965 [email protected]

What happens when a hard drive dies?

Within 1 business day of being notified of a malfunctioning drive, a new drive will be installed and your RAID will automatically rebuild. Your RAID can suffer a single drive loss without losing any data.

How much useable space is there?

The advertised volume sizes are after the RAID array is created. Your usable space is just slightly less than the advertised volume size.

How is Storage Vault connected?

Currently we use a FireWire 800 connection but as new technologies become available (such as thunderbolt) we will strive to offer the fastest connection available for your mini.