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Frequently Asked Questions
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Can I enable FileVault on my remote Mac?

FileVault encrypts the entire drive of a Mac, and until the login password is entered locally during boot, the mini will not boot and networking will not be started, causing the mini to be inaccessible.

FileVault is great for laptops to protect data in the event that it’s lost or stolen, but in a remote environment you will not be able to access the mini after a reboot until we enter the password locally for you.

We strongly recommend creating a separate partition or adding an external drive that is encrypted if you need to store your data in an encrypted state.

If you’ve mistakenly enabled FileVault on your remote Mac, please open a support ticket at secure.cyberlynk.net and provide your administrator login credentials so that we can boot your Mac and disable FileVault for you.