Support
Getting help from Mac Mini Vault support: tickets, remote hands, reboots, monitoring, and what our engineers can do for your hosted Mac.
- Can multiple users connect to the same Mac?
- Cannot enter system passwords with Acronis Cyber Protect Connect (Remotix)
- How does emergency “hands on” support work?
- How to Avoid Common Mistakes with a Hosted Mac
- What if I need a reboot?
- What if my Mac mini suffers a hardware failure?
- What is “hands-on” support?
- What is an “Emergency Loaner mini”?
- What level of support is included?
- Which versions of macOS are supported on my Mac?
- Which versions of Xcode are supported on my Mac?